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Sales Operations Associate 

We are hiring an Interim Sales Operations Associate to cover a maternity leave.

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands

Position Overview
Working in partnership with Sales, Operational, Logistic and Financial teams to provide best in class customer service and operational support to our Scandinavian Wholesale Customers while maintaining and improving overall business strategy and aligning the Wholesale Customer Services Dept company financial, sales targets & vision.
We are hiring an Interim Sales Operations Associate to cover a maternity leave. This role reports into the Customer Service Manager and is based at the head office in Stockholm. 

Essential Duties & Responsibilities
Actively manage end to end Order to Delivery process
Monitor order release/Held list
Management and maintenance of customer order
Organize and review shipment plans with customer portfolio
Action all fulfilment opportunities and ensure maximum and timely delivery window adherence 

Improve “front-end” to customers
Proactively work to improve delivery performance
Communicate effectively
Address customer issues proactively
Anticipate any potential delivery issues and proactively limit these

Link customer needs and feedback to supply chain operations

Learn from customers’ complaints
Enhance inter-department coordination
Collect and communicate customer requirements/issues proactively
Participate in improving compliance

Support Sales team & Customers
Offer support to Sales initiatives (Openings, compliance requests, new partnerships…)
Work to minimise heavier administrative procedures
Deal with customer refusals, returns, shortage claims until credit note issuance
Give support on Invoicing & Credit reconciliation to Finance Department
Drive reorder business to meet target

Experience, Skills & Knowledge
Minimum 1-3 years of experience in a similar role
Accurate and attentive to detail
Flexible, open minded, positive attitude and a good team player
Organisation skills, capacity to deal with priorities and react to urgencies
Analytical and problem-solving skills
Experience in Excel, PowerPoint, SAP and B2
Fluency in English and Swedish, both written and spoken

Apply
The selection process and interviews are ongoing and the position could be filled before the last day to apply. In this recruitment process, Ralph Lauren collaborates with Beltrami Recruitment. For questions, contact Anna Beltrami at anna@beltramirecruitment.se or 0760-228222. 

Känner du några som skulle passa ännu bättre? Berätta det för dem.

Nybrogatan
114 47 Stockholm Vägbeskrivning View page

Björn Borg

Tulegatan 11
113 86 Stockholm Vägbeskrivning View page

Björn Borg Göteborg

Björn Borg
421 42 Västra Frölunda Vägbeskrivning View page

Dedicated

Långholmen
117 33 Stockholm Vägbeskrivning View page

Här ett urval av våra spännande kunder

Björn Borg, Stutterheim, Sandqvist, Dedicated, Ralph Lauren, Greiffs / Tuxer, Carlings, Stadium och Ego Eyewear 

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